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Jill B Parten
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Client Review:
Poor services!
Overall Rating
Knowledge & Experience
Quality of Work
Staff & Office Environment
Waiting Time
by Lmccarty, Feb. 18, 2021
Mrs Parten came out to do an appraisal on my home. She said it would be done in 2 days. After the 7th day of little to no communication from her, she finally responded with a “ I’ve not had time to get to it, I’m trying.” Then after two more days of ignoring me knowing we had a deadline and the only hold up was the appraisal, she asked for a reassignment because I felt she could not be unbiased in her report. I had to be firm yet professional with her trying to explain that she had now caused me a hardship and she called my lender stating I was verbally attacking her. Asking for a phone call or text in a timely manner is not verbal attacking! I would not recommend her to anyone.
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Overall Rating
Knowledge & Experience
Quality of Work
Staff & Office Environment
Waiting Time
by Lmccarty, Feb. 18, 2021
Mrs Parten came out to do an appraisal on my home. She said it would be done in 2 days. After the 7th day of little to no communication from her, she finally responded with a “ I’ve not had time to get to it, I’m trying.” Then after two more days of ignoring me knowing we had a deadline and the only hold up was the appraisal, she asked for a reassignment because I felt she could not be unbiased in her report. I had to be firm yet professional with her trying to explain that she had now caused me a hardship and she called my lender stating I was verbally attacking her. Asking for a phone call or text in a timely manner is not verbal attacking! I would not recommend her to anyone.
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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