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Robert L Hall, Review
Robert L Hall, Review
Average rating
based on 6 reviews
Knowledge & Experience Quality of Work Staff & Office Environment
Waiting TimeVERY VERY UNSATISIED
Overall Rating
Knowledge & Experience
Quality of Work
Staff & Office Environment
Waiting Time
by Homeowner23, Sep. 20, 2013
Mr. Hall was at our home 30 minutes after we called him to see if he could appraise our home. We were shocked. He said he would have the apprasial to us within that week. Two weeks later, he still has not provided us with the appraisal. We called him a few times everyday, and he would not call us back. When we finally reached him (through the help of our realtor), he made an excuse that he was moving offices and did not have interet service to be able to complete our report. He called me back and said he couldn't find our file so he would need to come back to our home and re-do the appraisal. He was only there 10 minutes. I had to take off work to come back and meet him there. He promised me he would have it finished by mid-afternoon on that day. He never emailed us the appraisal. By 9pm, we decided he was not going to ever email us the appraisal, so we asked him for our money back. He did not respond until the next day, in which he told us he could mail us a check back, but that he has the appraisal ready for us. I do not believe a word he says. If he was having issues, he could have called us to tell us he needed more time. We are very understanding people, but he does not communicate what-so-ever. We are extremely unsatified. Now, we will wait for the refund check, which he will probably never mail.
* this reviewer has be with this appraiser for <6 months
* this reviewer had 1 - 2 dentists before.
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Overall Rating Knowledge & Experience Quality of Work Staff & Office Environment Waiting Timeby Homeowner23, Sep. 20, 2013
Mr. Hall was at our home 30 minutes after we called him to see if he could appraise our home. We were shocked. He said he would have the apprasial to us within that week. Two weeks later, he still has not provided us with the appraisal. We called him a few times everyday, and he would not call us back. When we finally reached him (through the help of our realtor), he made an excuse that he was moving offices and did not have interet service to be able to complete our report. He called me back and said he couldn't find our file so he would need to come back to our home and re-do the appraisal. He was only there 10 minutes. I had to take off work to come back and meet him there. He promised me he would have it finished by mid-afternoon on that day. He never emailed us the appraisal. By 9pm, we decided he was not going to ever email us the appraisal, so we asked him for our money back. He did not respond until the next day, in which he told us he could mail us a check back, but that he has the appraisal ready for us. I do not believe a word he says. If he was having issues, he could have called us to tell us he needed more time. We are very understanding people, but he does not communicate what-so-ever. We are extremely unsatified. Now, we will wait for the refund check, which he will probably never mail.
* this reviewer has be with this appraiser for <6 months
* this reviewer had 1 - 2 dentists before.
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse