Susan L Ceneskie, Review

Susan L Ceneskie, Review

Average rating based on 1 review
Knowledge & Experience
Quality of Work
Staff & Office Environment
Waiting Time
Amateur mistakes on appraisal
Overall Rating
Knowledge & Experience
Quality of Work
Staff & Office Environment
Waiting Time
by notjusjen, Feb. 05, 2017

Susan L Ceneskie was hired by our mortgage company to provide a full property appraisal for our single family home. I was shocked when I read the full appraisal. Though she had a copy of the deed, county property appraisers information, and detailed diagram of the property, she did not enter the correct number of total rooms and bedrooms on the appraisal. This is a costly mistake as it affected all of the comps she pulled to determine the actual appraisal value of our home. When asked about the mistake, she replied, it doesn't make any difference the number of bedrooms a house has, only the square footage. This is incorrect and the number of bedrooms and total rooms greatly affects the overall appraisal value. She also did not include an inside laundry room as a room in the total room count.
Instead of taking responsibility for her mistake, mistakes do happen, she became defensive and attempted to argue the point that her mistake does not change the value of the house. Our mortgage broker was smart enough to know total number of rooms affect the value and insisted that she redo the appraisal. She changed the number of rooms and bedrooms but due to laziness, did not do the necessary work to  evaluate and adjust similar comps. She is lacking a work ethic and  I do not recommend Susan Ceneskie as she does not offer quality work and is not easy to deal with if you do have issues with her appraisal.
Side note: I understand she is an appraisal trainer, I would not want her training any new property appraisers due to her lack of detail and work ethic.

* this reviewer has be with this appraiser for <6 months
* this reviewer had 3 - 5 dentists before.
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